1. About Revnu.ai

Revnu.ai is a marketing data management and automation platform. We help businesses manage their customer data, analyze marketing performance, and streamline marketing operations through integrations, reporting, and workflow automation..

2. Information We Collect

We collect the following types of information, depending on how you interact with our services:

‍a. Information You Provide Directly

• Account Information: Name, email address, company name, role, and login credentials when you register or manage your account.
• Billing Information: Payment details such as billing name, address, and credit card information. Payments are securely processed via trusted third-party providers (e.g., Stripe).
• Support & Communication: Information you provide when contacting us, including message content, attachments, and contact details.

‍b. Information Collected AutomaticallyCookies and Tracking Technologies:

• Usage Data: IP address, browser type, operating system, pages visited, session duration, referring URLs, and actions taken within the platform.
• Cookies & Tracking Technology: We use cookies, pixels, and similar technologies to improve site functionality, measure engagement, and support advertising.

c. Third-Party and Integration Data:

• Analytics & Advertising Tools: We use tools like Google Analytics and advertising platforms to understand usage patterns and improve service delivery.
• Third-Party Services: If you connect third-party platforms (e.g., Google Ads, Meta, CRMs), we may process data received through APIs, such as audience lists, campaign performance, or lead data.
  

3. How We Use Your Information

We use your data to:.

• Provide, operate, and improve our platform
• Authenticate users and secure your account
• Process payments and manage billing
• Respond to your support inquiries and requests
• Send important product updates and notifications
• Send marketing communications (where legally permitted, with opt-out options)
• Analyze performance and usage trends
• Enforce our Terms of Service and comply with legal obligations

4. How We Share Your Information

We do not sell or rent your personal information. We may share data only in the following contexts:Your Direction: With third parties or partners at your request or with your consent..

• Service Providers: With vendors who help us deliver the service (e.g., hosting, email, analytics, payment processing). These providers are bound by confidentiality and data processing agreements.
• Business Transfers: In the event of a merger, acquisition, financing, or sale, your data may be transferred to the successor entity.
• Legal Requirements: When required by law, subpoena, or valid legal process.

5. Data Ownership and Processing Roles

• You Own Your Data: All first-party customer data you upload, process, or sync through Revnu.ai remains your property.‍
• Processor Role: For customer-uploaded or integrated marketing data, Revnu acts as a data processor, processing data solely based on your instructions.‍
• Controller Role: For account creation, billing, and internal analytics, Revnu is the data controller.‍
• Data Processing Agreements (DPA): Available upon request for enterprise customers who require GDPR-compliant contracts.

6. Data Retention

We retain personal and usage data only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, or enforce our agreements. You may request deletion of your data at any time by contacting us.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Correction: Ask to correct inaccuracies in your information.
• Deletion: Request deletion of your data, subject to legal limitations.
• Portability: Receive your data in a structured, machine-readable format.
• Opt-Out of Marketing: Click "unsubscribe" in marketing emails or contact us to opt out.
• Cookie Preferences: Manage preferences using our website cookie banner or browser settings.

To exercise any of these rights, email us at: accounts@revnu.ai

8. Security Practices

We implement appropriate technical and organizational security measures to protect your data. These include encryption, access controls, network firewalls, and regular audits. However, no online system is 100% secure, and we cannot guarantee absolute protection.

9. International Data Transfers

If you use Revnu.ai from outside the United States, please note that your information may be transferred to, stored, and processed in the U.S. or other countries. When required, we rely on legally approved mechanisms such as Standard Contractual Clauses (SCCs) for such transfers.

10. Third-Party Links

Our website may link to external sites that are not under our control. We are not responsible for their privacy practices and encourage you to review their privacy policies.

11. Children’s Privacy

Revnu.ai is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children.

12. Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted on this page with the updated effective date. Continued use of our services after changes are posted constitutes your acceptance of the revised policy.

13. Contact Information

For any questions regarding this Privacy Policy, please contact us at:

• Email: hello@revnu.ai
• Phone: +1 (949) 514-4672
• Address: 65 Crestwood Drive San Rafael, CA 94901